Entries by Karen Litzinger

Civility Affects Workplace Performance

When I went to my first college reunion last year and peered in the window of the Residence Life office, a poster caught my eye.  As a business etiquette speaker, I loved seeing the message of civility hanging prominently.  On and off during the year, I thought I’d love to get a copy of that poster. This […]

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Be Inspired by Adrienne in her 80’s

While hanging out on the porch of Angel House in Lilydale, I enjoyed striking up a conversation with Adrienne who was vacationing with her daughter.  While I naturally didn’t start the conversation with the typical “what do you do” somehow chatting led to her sharing a bit of her work history (I guess that’s not […]