A January 2019 article by SUCCESS Magazine referenced a study that found that simply the presence of a smartphone reduces “available cognitive capacity and impairs cognitive functioning, even though people feel they’re giving their full attention and focus to the task at hand.” Get smart about your smartphone!

Keep reading for a link to the article and complimentary handout.  Since the article gave the 3 C’s of Smartphone Etiquette at the office, I thought I would briefly share my Top 10 Digital Etiquette Best Practices from a tips sheet I give out during my business etiquette and professional training sessions:

  1. Refrain from texting during a meeting or dinner
  2. Test texting waters
  3. Text primarily when response time is important
  4. Safer to avoid abbreviations
  5. Proofread
  6. Include a clear, direct subject line
  7. Keep emails short
  8. Refrain from Reply All
  9. Participate and give feedback on social media
  10. Use a personal, customized message for invitations

If you would like the complete one-page handout I am happy to share it with you. Just reply back with the subject line: Digital Etiquette Tips Sheet Please.  If you know of an organization that would benefit from increased professionalism (often sales teams, leadership programs, associations, and accounting and law firms), I would love to hear from you about that too. My most popular programs are:

  • Power Mingling: Network with Ease and Effectiveness
  • Dining Etiquette: Command New Confidence at Your Next Business Lunch
  • You Did What? Cultural Social Graces for International Travel

Click HERE for a link to the SUCCESS Magazine article.