Business Etiquette Tips: Email Etiquette (May-June 2010)
By Karen Litzinger, MA, LPC

I recently delivered a keynote address on Electronic Etiquette for a national conference of the Construction Owners Association of America. Many people shared stories during and after the program about people making really bad choices and impressions regarding their email and cell phone habits. What does your electronic etiquette say about you?

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Karen Litzinger, MA, LPC, owner of Litzinger Career Consulting, provides career counseling, job search advising, outplacement consulting, and business etiquette training. More information is available at